Hilton Tulum Riviera Maya All-Inclusive Resort | Resort in Tulum
Resort in Chacalal, Tulum
Luxury property on the beach, with 8 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hilton Tulum Riviera Maya All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Housekeeping is available on request.
Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.
Bathrooms include hair dryers and children's robes. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.
8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a 24-hour fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Toilet paper
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Children's robes
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Private bathroom
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Shampoo
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Hair dryer
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Towels
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Soap
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Air conditioning
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Blackout drapes/curtains
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Premium bedding
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Bed sheets
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Desk chair
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Connecting rooms available
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Water-efficient toilets only
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Individually furnished
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Laptop-compatible safe
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Water-efficient showers only
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Individually decorated
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Free local calls
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Phone
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Laptop-friendly workspace
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Restaurant dining guide
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Energy-saving switches
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LED light bulbs
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Access via exterior corridors
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Mobile key entry
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Desk
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Free daily reception
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24-hour room service
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3 beach bars, 3 poolside bars and 3 bars/lounges
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9 restaurants and 1 coffee shop/cafe
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Free minibar
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Free bottled water
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Coffee/tea maker
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Free uncovered valet parking on site
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Wheelchair-accessible restaurant
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Accessible shuttle
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Elevator
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Wheelchair-accessible lounge
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Wheelchair-accessible path of travel
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Wheelchair-accessible spa
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Hallway handrail height (inches): 24
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Stair-free path to entrance
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Wheelchair-accessible public washroom
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Wheelchair-accessible path to elevator
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Valet for wheelchair-equipped vehicle
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Wheelchair-accessible concierge desk
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Wheelchair-accessible business center
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Handrails in hallways
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Well-lit path to entrance
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Elevator door width (inches): 31
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Wheelchair-accessible pool
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Wheelchair-accessible fitness center
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Fitness center (free access)
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Yoga classes
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Fitness classes
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Free bicycle rentals
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24-hour fitness center
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Children's pool
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Hiking/biking trails
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8 outdoor pools
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Shopping
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Playground
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Arcade/game room
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Full-service spa
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65-inch Smart TV
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Digital channels
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Premium channels
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Coworking space
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Computer station
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Meeting rooms - 7
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Business center
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Ballroom
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Reception hall
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Banquet hall
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Gift shop/newsstand
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Water dispenser
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Front-desk safe
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Elevator
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ATM/banking services
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English
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Spanish
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At least 80% lighting from LEDs
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Vegetarian dining options
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Comprehensive recycling policy
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Comprehensive food waste policy
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At least 80% of food locally-sourced
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Humane treatment of captive wild animals
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Beach towels
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Vegan dining options
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Water dispenser
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Local culture & ecosystem education
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Smoke-free property
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Free children's club
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Children's pool
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Children's games
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8 outdoor pools
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Playground
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Snack bar/deli
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Waterslide
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Arcade/game room
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Laundry facilities
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Daily housekeeping
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Concierge services
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Dry cleaning service
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Porter/bellhop
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Multilingual staff
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Luggage storage
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Tour/ticket assistance
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Wedding services
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24-hour front desk
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Laundry facilities
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Available in some public areas: Free WiFi
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Pool umbrellas
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Outdoor entertainment area
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Beachfront location
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Outdoor furniture
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Beach umbrellas
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Pool cabanas (surcharge)
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Garden
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Beach loungers
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Pool sun loungers
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Yard
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Furnished balcony or patio
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Hot tub
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Facials
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Sauna
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Massage - deep-tissue
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Body treatments
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Manicures and pedicures
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13 treatment rooms
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Body scrubs
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Outdoor treatment areas
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Couples treatment room(s)
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Steam room
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Massage/treatment rooms
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Body wraps
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Spa open daily
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Suite, 1 King Bed, Ocean View
Room Size:
861 square feet m2
|
GeneralNumber of living rooms 0, Dining table, Number of bedrooms - 0, Ping - 24, Square feet - 861, Separate dining area, Bathrobes, Deep soaking bathtub, Separate bathtub and shower, Square meters - 80, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1 |
|
Room, 2 Queen Beds, Ocean View, Oceanfront
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Shower only, Rainfall showerhead, Ocean view, Bed count minimum 2, Bed count maximum 2 |
|
Club Room, 1 King Bed, Nature View
Room Size:
452 square feet m2
|
GeneralSquare meters - 42, Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 13, Rainfall showerhead, Bed count minimum 1, Square feet - 452, Resort view, Bed count maximum 1 |
|
Suite, 1 King Bed, Ocean View (Governors Suite)
Room Size:
1399 square feet m2
|
GeneralSquare meters - 130, Number of living rooms 0, Dining table, Number of bedrooms - 1, Separate dining area, Bathrobes, Deep soaking bathtub, Separate bathtub and shower, Square feet - 1399, Ping - 39, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1 |
|
Room, 1 King Bed, Ocean View
Room Size:
452 square feet m2
|
GeneralSquare meters - 42, Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 13, Rainfall showerhead, Bed count minimum 1, Square feet - 452, Ocean view, Bed count maximum 1 |
|
Family Suite, 1 King Bed, Ground Floor
Room Size:
861 square feet m2
|
GeneralNumber of bedrooms - 0, Wheelchair-width doorways, Doorway wheelchair width (inches) - 1, Shower grab bar height (inches) - 1, Ping - 24, Square feet - 861, Lowered locks/deadbolt, Bathrobes, Separate bathtub and shower, Low-height bed, Low bed height (inches) - 1, Bed count minimum 1, Number of living rooms 0, Dining table, Grab bar - in shower, Visual fire alarm, Doorway wheelchair width (centimeters) - 3, Low bed height (centimeters) - 2, Wheelchair accessible, Lowered peephole/view port in door, Deep soaking bathtub, Shower grab bar height (centimeters) - 3, Square meters - 80, Separate sitting area, Rainfall showerhead, Ocean view, Bed count maximum 1 |
|
Room, 1 King Bed, Nature View
Room Size:
452 square feet m2
|
GeneralSquare meters - 42, Number of living rooms 0, Separate bathtub and shower, Number of bedrooms - 0, Ping - 13, Rainfall showerhead, Bed count minimum 1, Square feet - 452, Resort view, Bed count maximum 1 |
|
Family Room, 1 King Bed, Ground Floor
Room Size:
452 square feet m2
|
GeneralNumber of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Doorway wheelchair width (inches) - 1, Shower grab bar height (inches) - 1, Doorway wheelchair width (centimeters) - 3, Shower only, Ping - 13, Low bed height (centimeters) - 3, Square feet - 452, Lowered locks/deadbolt, Lowered peephole/view port in door, Square meters - 42, Shower grab bar height (centimeters) - 3, Low-height bed, Low bed height (inches) - 1, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1 |
|
Family Room, 1 King Bed, Ocean View
Room Size:
452 square feet m2
|
GeneralSquare meters - 42, Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 13, Rainfall showerhead, Bed count minimum 1, Square feet - 452, Ocean view, Bed count maximum 1 |
|
Room, 2 Queen Beds, Nature View
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Garden view, Shower only, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2 |
|
Club Room, 2 Queen Beds, Resort View, Ocean View
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Shower only, Rainfall showerhead, Ocean view, Bed count minimum 2, Bed count maximum 2 |
|
Club Room, 2 Queen Beds, Nature View
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Garden view, Shower only, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2 |
|
Club Suite, 1 King Bed, Ocean View
Room Size:
861 square feet m2
|
GeneralNumber of living rooms 0, Dining table, Number of bedrooms - 0, Ping - 24, Square feet - 861, Separate dining area, Bathrobes, Deep soaking bathtub, Separate bathtub and shower, Square meters - 80, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1 |
|
Family Room, 2 Queen Beds, Ocean View
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Shower only, Rainfall showerhead, Ocean view, Bed count minimum 2, Bed count maximum 2 |
|
Club Suite, 1 King Bed, Partial Ocean View
Room Size:
861 square feet m2
|
GeneralNumber of bedrooms - 0, Wheelchair-width doorways, Doorway wheelchair width (inches) - 1, Shower grab bar height (inches) - 1, Ping - 24, Square feet - 861, Lowered locks/deadbolt, Separate dining area, Bathrobes, Separate bathtub and shower, Low-height bed, Low bed height (inches) - 1, Bed count minimum 1, Number of living rooms 0, Dining table, Grab bar - in shower, Visual fire alarm, Doorway wheelchair width (centimeters) - 3, Low bed height (centimeters) - 3, Wheelchair accessible, Lowered peephole/view port in door, Deep soaking bathtub, Square meters - 80, Shower grab bar height (centimeters) - 2, Separate sitting area, Rainfall showerhead, Ocean view, Bed count maximum 1 |
|
Family Room, 2 Queen Beds, Ground Floor
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Garden view, Shower only, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2 |
|
Presidential Suite, 1 King Bed
Room Size:
1711 square feet m2
|
GeneralNumber of living rooms 0, Dining table, Number of bedrooms - 0, Separate dining area, Bathrobes, Deep soaking bathtub, Separate bathtub and shower, Ping - 48, Square feet - 1711, Square meters - 159, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1 |
|
Room, 1 King Bed, Accessible (Roll-In Shower)
Room Size:
452 square feet m2
|
GeneralNumber of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Visual fire alarm, Shower grab bar height (inches) - 1, Shower only, Ping - 13, Square feet - 452, Roll-in shower width (inches) - 1, Square meters - 42, Shower grab bar height (centimeters) - 3, Roll-in shower width (centimeters) - 3, Rainfall showerhead, Bed count minimum 1, Resort view, Roll-in shower, Bed count maximum 1 |
|
Club Room, 1 King Bed, Ocean View
Room Size:
452 square feet m2
|
GeneralSquare meters - 42, Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 13, Rainfall showerhead, Bed count minimum 1, Square feet - 452, Ocean view, Bed count maximum 1 |
FAQ's
Is this Chacalal resort pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Chacalal resort have a swimming pool?
Yes, this Chacalal resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Chacalal resort?
Best-rates for the Chacalal resort starts from $267 per night with includes Air Conditioner, Ocean View, Security/Safety, Restaurant, Guest Services, Wellness Facilities, Parking, Pool, TV, Wheelchair Accessible, Business Services, Sports/Activities, Bedding/Linens, Balcony/Terrace, Accessibility, Spa, Bar, Entertainment, Child Friendly, Internet, Kitchen, View, Hot Tub, Laundry Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.
Is Chacalal resort a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Chacalal resort wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Chacalal resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Chacalal resort?
Based on the information reported by the owner or manager, the Chacalal resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Chacalal resort?
Based on the information reported by the owner or manager, details for the cancellation policy for the Chacalal resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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